Attend assigned support calls and provide prompt assistance.
Handle customer queries received through WhatsApp.
Resolve student queries related to course access, login issues, technical support, and product usage.
Provide remote desktop support using UltraViewer* whenever required.
Support customers across multiple digital products and courses.
Technical Support
Troubleshoot basic technical issues and guide customers to resolve them.
Assist customers with account setup, course access, and product-related concerns.
Escalate unresolved issues to the concerned department.
📌 Digital Marketing Assistant Pune
🏢 Vistonia Solutions
📍 Pune
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