Job Location
: Bangalore,Hyderabad

Experience - 6+ Only

Job Requirements
Drive
operational stability
across ERP and other finance applications
Implement and enhance
automation and tooling
to reduce manual effort and improve efficiency
Own and execute
Disaster Recovery (DR) planning and testing
to ensure business continuity
Lead
service design and service transition
activities for recent and existing systems
Manage
incident, problem, and change processes
aligned with SRE and ITIL practices
Establish effective
service communication frameworks
for incidents and outages
Drive
continual service improvement (CSI)
initiatives across finance systems
Define and manage
service metrics, SLAs, SLIs, and reporting dashboards
Collaborate with engineering teams to improve
system reliability, observability, and performance
Ensure smooth onboarding and ownership of
satellite applications within the finance ecosystem
Proactively identify risks and implement preventive measures to minimize production issues

Preferred Skills and Experience




Solid experience in Site Reliability Engineering / Production Support / DevOps roles
Experience supporting Oracle Cloud ERP or similar enterprise SaaS platforms
Knowledge of monitoring, alerting, and observability tools (e.g., Splunk, Grafana, OCI monitoring)
Experience in incident management, RCA, and problem management
Exposure to automation frameworks and scripting (e.g., Python, Shell, Terraform)
Understanding of cloud platforms (OCI/AWS/Azure) and distributed systems
Familiarity with ITIL processes and service management frameworks
Experience working in global, distributed teams
Exposure to financial systems and processes is an advantage

Key Responsibilities:
Operational Stability & SRE Practices
Maintain high system availability through proactive monitoring and incident prevention
Define and track SLIs/SLOs to measure service health and reliability
Lead root cause analysis (RCA) and implement pr

📌 Site Relibility Enginneer Bengaluru (India)
🏢 Tata Consultancy Services
📍 India