Job Summary

We are seeking an enthusiastic and detail-oriented Assistant Manager - Outlet to join our agile team at ibis Hyderabad HITEC City, India. In this pivotal role, you will oversee the daily operations of our outlet, ensuring exceptional service delivery, operational excellence, and guest satisfaction. You will lead a diverse team while maintaining our commitment to quality, efficiency, and innovation. This is an excellent opportunity for a motivated professional ready to make a meaningful impact in a quick-paced hospitality environment.
Responsibilities
Oversee daily operations of the outlet, ensuring smooth service delivery and strict adherence to operational standards and brand guidelines
Supervise, train, mentor, and motivate outlet staff, including servers, kitchen personnel, and support staff, while fostering a positive and inclusive work workplace
Maintain exceptional guest service standards and ensure guest satisfaction through regular interaction, attentive listening, and proactive feedback management
Monitor and control food and beverage costs,



inventory levels, and stock rotation to optimize profitability and minimize waste
Ensure full compliance with health, safety, and hygiene regulations, conducting regular inspections and audits to maintain the highest standards
Manage reservations, table allocations, and guest flow to maximize outlet capacity, revenue, and operational efficiency
Prepare, analyze, and present operational reports, including sales figures, labor costs, performance metrics, and key performance indicators
Implement and maintain quality assurance procedures for food presentation, taste, consistency, and overall service excellence
Address guest complaints and concerns promptly and empathetically, implementing corrective measures and follow-up actions as necessary
Collaborate with the culinary team to develop innovative menus, seasonal offerings, and promotional initiatives that drive revenue and guest engagem

📌 Assistant Manager Hyderabad (India)
🏢 IBIS STYLES
📍 India