Job Description:
Handle customer inquiries and resolve issues professionally.
Provide excellent customer service through various communication channels.
Collaborate with internal teams to address customer complaints and concerns.
Regularly go through software product updates and explain current updates to customers.
Should be comfortable making cold calls to prospective customers and onboard them to our applications/platform
Develop and maintain strong relationships with customers to enhance satisfaction.
Identify opportunities to upsell and cross-sell products or services.
Must visit customers as required for onboarding & providing product demos.
Should be able to manage the sales process of software products end-to-end.
Maintain accurate records of customer interactions and transactions.
Job Types: Full time, Permanent
Pay: ₹120,000.00 - ₹240,000.00 per year
Perks:
Health insurance
Paid sick time
Paid time off
Application Question(s):
Do you have a laptop along with high speed internet (Broadband/WiFi) to take the interview?
Are you comfortable working from the office everyday (5 days in a week (Mon - Fri))? The office is located in Yendada, Visakhapatnam.
Are you currently living in Visakhapatnam?
Do you have good communication skills in English & Telugu (Oral & Written)?
Do you have experience in marketing/sales/cold-calling?