Job Responsibilities
Make outbound calls to customers and explain the company’s products and services.
Handle incoming calls and respond to customer queries.
Follow up with interested customers and provide the required information.
Maintain records of calls, leads, and follow-ups.
Identify customer requirements and share suitable solutions.
Coordinate with the sales team for further follow-up.
Achieve daily and monthly call targets.
Maintain good communication and qualified relationships with customers.
Requirements
Positive communication skills in English and Malayalam.
Basic knowledge of MS Office/CRM tools.
Valuable convincing and interpersonal skills.
Positive attitude and willingness to learn.
Freshers are welcome to apply.
Key Skills
Communication Skills
Telecalling
Customer Handling
Lead Follow-up
Convincing Skills
Basic Computer Knowledge
Time Management