ObjectiveTo provide exceptional patient experience while efficiently managing appointments, billing, communication, documentation, and front desk operations.
Major ResponsibilitiesA. Patient ReceptionWelcome every patient within 30 seconds
Maintain positive attitude
Guide patients properly
Handle complaints professionally
B. Appointment ManagementSchedule appointments
Reschedule
Send reminders
Prevent double booking
C. CommunicationHandle phone calls
WhatsApp replies
Email communication
Patient follow-up
D. BillingInvoice generation
Payment collection
Daily cash closure
UPI reconciliation
E. DocumentationConsent forms
Patient registration
Insurance papers
Digital filing
F. ReportingDaily Collection
Appointment report
Follow-up report
Walk-in report
G. Reception ManagementClean reception
Music
AC
Drinking water
Brochures
Forms
📌 Receptionist Cum Telecaller Surat
🏢 Infinite Smiles Dental Clinic
📍 Surat
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