Experience: 1–3 Years | Job Type: Full time
Industry: Travel & Tourism
Job Overview:
We are looking for a customer-focused Car Rental Agent to manage rental bookings, customer inquiries, vehicle coordination, and day-to-day rental operations.
Key Responsibilities:
Handle car rental bookings, inquiries, cancellations, and modifications.
Coordinate vehicle availability, pickup, and drop-off schedules.
Assist customers with vehicle selection, pricing, rental terms, and policies.
Prepare rental documents and maintain accurate customer records.
Coordinate with drivers, vendors, and fleet/operations teams.
Follow up on payments, confirmations, and pending bookings.
Resolve customer queries and complaints professionally.
Ensure smooth operations and a high level of customer satisfaction.
Requirements:
1–3 years of experience in car rental, travel, tourism, or hospitality.
Valuable communication and customer-handling skills.
Robust coordination, follow-up, and problem-solving abilities.
Basic computer knowledge and familiarity with booking systems.
Travel industry experience will be mandatory.
Pay: ₹30,000.00 - ₹30,806.43 per month
Work Location: In person
📌 Car Rental Agent Gurugram
🏢 Travelobliss
📍 Gurugram
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