Experience: 1 year - 2 years

Work location: Chennai

Languages: Hindi (Mandatory)

Role Summary

We are looking for a proactive and customer-focused Presales Executive to engage with inbound leads, understand their business requirements, qualify prospects, and coordinate product demonstrations with the Sales team. This role is ideal for candidates with 1 year - 2 years of experience who possess solid communication skills and are passionate about consultative selling, customer engagement, and leveraging AI tools to improve productivity and sales effectiveness.

Core Responsibilities
Lead Engagement & Qualification
Connect with inbound leads from website enquiries, marketing campaigns, and demo requests in a timely and skilled manner.
Understand customer business needs, pain points, and team requirements to determine product fit.
Position the company's solutions, including AI-powered capabilities, based on customer challenges rather than product features.
Qualify leads and ensure only sales-ready prospects are passed to the Sales team.




Demo Coordination & Sales Handoff
Schedule product demonstrations between qualified prospects and the appropriate Sales Consultant.
Coordinate demo timings based on consultant availability, customer preferences, and business requirements.
Ensure a seamless handover by sharing complete lead qualification details with the Sales team.
Lead Follow-up & Pipeline Management
Follow up with recent enquiries, missed connections, demo no-shows, and rescheduled meetings.
Use AI tools and CRM insights to prioritize outreach and personalize customer communication.
Maintain healthy lead engagement throughout the presales lifecycle.
CRM Management & Documentation
Record all customer interactions, qualification notes, and lead status updates accurately in the CRM.
Maintain clean and up-to-date lead records in accordance with company processes and SOPs.
Ensure complete documentation for smooth collaboration

📌 Pre Sales Executive Chennai
🏢 Lystloc
📍 Chennai