Roles & Responsibilities
Coordinate with the sales team to ensure smooth day-to-day operations.
Prepare and share quotations, proposals, and sales-related documents.
Handle customer inquiries through phone calls and emails professionally.
Coordinate with internal teams for order processing, dispatch, and delivery updates.
Maintain customer records and update MIS reports using MS Excel.
Follow up with customers regarding orders, payments, and deliveries.
Prepare daily, weekly, and monthly sales reports.
Provide administrative and operational support to the sales team.
Ensure timely communication with clients and resolve basic queries.
Maintain accurate documentation and filing of sales records.
Assist in achieving sales targets through effective coordination and follow-ups.
Perform other back-office and sales coordination activities as assigned.