Salary: ₹12,000 – ₹15,000 per month
Job ResponsibilitiesHandle incoming Justdial leads and respond to customer enquiries promptly.
Speak with prospective clients, understand their logistics requirements, and explain the company's services.
Follow up with customers via phone, WhatsApp, and email.
Maintain lead records and update customer details in the CRM.
Coordinate with the operations and sales teams for quotations and shipment bookings.
Prepare basic reports and maintain office documentation.
Perform data entry and administrative tasks.
Assist in day-to-day office operations.
RequirementsBengali language is mandatory (reading,
writing, and speaking).
Minimum qualification: 12th Pass or Graduate.
Positive communication and convincing skills.
Basic knowledge of MS Excel, MS Word, and email.
Ability to handle customer queries professionally.
Freshers are welcome. Experience in customer support, telecalling, or lead handling will be an added advantage.
Office TimingsMonday to Saturday
10:00 AM – 7 PM
Note: This is not a cold-calling or sales target role. The candidate will primarily handle Justdial inbound leads, assist customers, and coordinate with internal teams.