Job Description Assistant Manager – Ocean Import & Export

Department: Ocean Operations

Location: Mumbai

Position: Assistant Manager – Ocean Operations

Job Purpose:

The Assistant Manager – Ocean Operations will be responsible for managing day-to-day Ocean Import and

Export shipments, ensuring timely documentation, shipment tracking, customs coordination, customer

updates, milestone management, and smooth coordination with overseas agents, shipping lines, co-loaders,

CHAs, transporters, vendors, and internal teams.

Key Responsibilities:
Ocean Import & Export Operations:
Handle Ocean Import – FCL, LCL and Sea Cross Trade shipments.
Coordinate with overseas agents, shipping lines, and co-loaders for bookings, shipment status, draft

documents, pre-alerts, and final documentation.
Coordinate with shipping lines/co-loaders for IGM details, liner/co-loader invoices, and Delivery

Orders.
Ensure timely IGM/manifest submission and completion of shipment-related activities.




Track shipment milestones and ensure timely updates in Vizio as per KPI guidelines.
Customer & Stakeholder Coordination:
Coordinate with customers for draft documents, pre-alerts, shipment status, and daily updates.
Share daily shipment status and DSR with customers, Client Relations, and Sales teams.
Maintain regular communication with customers and address operational queries.
Escalate operational issues to the Operations Manager, Client Relations, and Sales team on time.
Customs & Delivery Coordination:
Coordinate with CHAs and transporters to ensure timely customs clearance and delivery of

cargo/container to customers.
Coordinate with co-loaders and other vendors to ensure smooth shipment execution.
Support cost reduction through effective coordination with CHAs, transporters, and vendors.

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📌 Assistant Manager Ocean Operation Mumbai
🏢 Shavish Group
📍 Mumbai