Senior Operations Manager – Cable Car / Ropeway

Location: Athirappilly, Thrissur, Kerala
Industry: Cable Car / Ropeway, Amusement & Tourism
Employment Type: Full time
Experience: 8–12 Years

Job Summary

We are looking for an experienced and dynamic Senior Operations Manager to lead and manage the day-to-day operations of our Cable Car / Ropeway facility at Athirappilly, Thrissur, Kerala.

The position requires a strong operations skilled with excellent leadership, safety management and team-handling skills. The candidate will be responsible for ensuring safe, effective, reliable and guest-friendly operations of the Cable Car facility.

Key Responsibilities
Manage and oversee the complete day-to-day operations of the Cable Car / Ropeway facility.
Ensure the highest standards of passenger safety and operational discipline.
Supervise station operations, passenger boarding, disembarking and crowd movement.
Lead, supervise and effectively deploy the Operations and Station teams.
Coordinate closely with Mechanical, Electrical, Maintenance, Security,



Front Office and Guest Relations teams.
Ensure daily operational inspections and readiness of the Cable Car system and stations.
Ensure strict implementation of SOPs, safety procedures, emergency procedures and operational checklists.
Monitor manpower deployment, shift schedules, attendance and staff performance.
Handle operational emergencies, breakdowns and incidents in coordination with the technical and management teams.
Ensure proper crowd management, particularly during weekends, holidays and peak tourist seasons.
Maintain daily operational reports, incident reports, inspection records and other relevant documentation.
Ensure excellent guest service and resolve operational complaints and escalations effectively.
Conduct regular staff briefings, training and safety awareness programmes.
Ensure compliance with applicable safety, statutory and regulatory requirements.
Identify operationa

📌 Sr Operation Manager– Cable Car Thrissur (India)
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