Skill required: Talent Development - Instructor-Led Training (ILT)

Designation: Business Interlock Analyst

Qualifications:Any Graduation

Years of Experience:3 to 5 years

Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.

What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development involves creating and implementing programs to enhance employees skills and growth opportunities. This includes training, mentoring, and performance management. The goal is to help employees reach their full potential and contribute effectively to the organization. Responsibilities also include identifying skill gaps and developing strategies to address them. This role is essential for fostering a skilled and motivated workforce.The practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator,



who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners.

What are we looking for- Written and verbal communication
Ability to perform under pressure
Ability to work well in a team
Ability to establish solid client relationship
Process-orientation
Claims US health process with international BPO experience of minimum 2 years
Deliver end-to-end process training for US healthcare operations (recent hire and refresher training) on concepts and tools 7 applications
Develop and maintain training materials including SOPs, process decks, job aids, and assessments
Conduct classroom, virtual, and on-the-job training sessions aligned with business requirements
Support business RAMPs and transitions by ensuring timely and effective training delivery

Roles and Responsibilities:
In this role you a

📌 Business Interlock Analyst Chennai (India)
🏢 Accenture
📍 India