We are looking for Front Desk officer in Angamaly, wholl be at first point of contact as customers entering a bank branch, Your role in bank involves greeting and assisting customers, providing information about bank products and services, and processing customer transactions.
Job Details
Post: Front Desk Officer
Location: Angamaly, Kerala (Posting will be at nearby available vacancy)
Category: Bank Operation
Department: Front Desk, Back Office role
Job Time: Banking hours
Job Overview

Doing Front desk jobs in bank branch are responsible for taking care of guests and customers concerns. Also mainly involves interacting with clients either in person or through phone calls, refer more work details to apply Axis bank careers in Angamaly.
Responsibilities
Greet and welcome guests as soon as they arrive at the branch,
Provide excellent customer service and creating a positive impression of the Angamaly bank branch,
Direct visitors to the appropriate bank officer as per their concern.
The answer, screen, and forward incoming phone calls as per request




Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, pins, forms etc)
Provide basic and accurate information in person and via phone/email.
Receive, sort and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Update calendars and schedule meetings
Qualifications
Candidate must be graduate
Solid written and verbal communication skills
Excellent organizational skills
Customer service attitude
Should be local or native from Angamaly, Kerala
Multitasking and time-management skills, with the ability to prioritize tasks
Basic computer and MS office knowledge

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