Experience: Freshers & Experienced Candidates Welcome
Key Responsibilities:Handle customer claims, emails, and invoices efficiently.
Respond to internal and external escalation calls professionally.
Monitor pending work and escalate issues as per the defined escalation matrix.
Maintain accurate records and ensure timely follow-ups.
Possess basic knowledge of MS Excel for daily operations.
Requirements:Basic MS Excel knowledge.
Valuable communication and interpersonal skills.
Ability to multitask and work in a quick-paced setting.
Strong problem-solving and customer service skills.
Shift Details:Working Days: Monday to Saturday
Shift: General Day Shift
Timings: 9:00 AM – 6:00 PM or 9:30 AM – 6:30 PM
Freshers are encouraged to apply!
📌 Customer Support Executive Chennai
🏢 Works Era Associates
📍 Chennai
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