Job Description:
Greet customers and understand their jewellery requirements and preferences.
Explain different diamond, gold and other jewellery collections, designs, pricing and offers.
Assist customers in selecting jewellery according to their budget and occasion.
Demonstrate products professionally and provide a premium customer experience.
Handle customer queries regarding jewellery quality, certification, making charges and pricing.
Generate sales and consistently achieve monthly sales targets.
Build positive relationships with existing and new customers.
Follow up with customers regarding enquiries, customized orders and pending purchases.
Maintain proper records of customer enquiries, sales and follow-ups.
Coordinate with the billing, inventory and management teams for smooth order processing.
Maintain product displays and ensure the showroom is neat and presentable.
Assist in stock checking and proper handling of jewellery.
Stay updated about new designs,
collections, offers and jewellery trends.
Skills Required
Valuable communication and interpersonal skills
Strong customer-handling ability
Sales and negotiation skills
Ability to convince and understand customer requirements
Basic knowledge of gold and diamond jewellery
Target-oriented approach
Good grooming and professional appearance
Basic computer/CRM knowledge is an advantage
Previous jewellery/retail sales experience is preferred
In straightforward words: this is mainly a customer-facing showroom sales role—you help customers choose jewellery, explain the products, convince them to purchase, follow up with leads, and achieve sales targets. Jewellery sales roles commonly combine sales/customer service with stock handling, CRM and order follow-ups.