Manage daily E-commerce and Q-commerce dispatch operations from order processing to final dispatch.
Coordinate and manage appointment-based dispatches and deliveries as per customer requirements.
Coordinate with multiple transporters for dispatches through Surface and Train modes.
Prepare and maintain LR copies, dispatch documents, invoices, and other logisticsrelated documentation.
Coordinate with transporters, customers, Sales, Warehouse, Production, and other internal teams for smooth dispatch execution.
Track shipments and follow up with transporters to ensure timely delivery and TAT adherence.
Handle delivery-related issues, delays, discrepancies, and customer requirements effectively.
Maintain daily dispatch records and ensure accurate data entry in ERP/logistics systems.
Monitor pending dispatches and take timely follow-ups to avoid delays.
Ensure proper coordination for appointment slots, vehicle placement, loading, and dispatch completion.
Maintain proper documentation and records for all dispatches.
Support the team in improving dispatch processes and ensuring operational efficiency.