Key Responsibilities: Manage daily operations of Amazon.com and eBay.com seller accounts.
Create, update, and optimize product listings, including titles, descriptions, bullet points, images, keywords, and specifications.
Manage product variations such as size, color, and style.
Process and monitor customer orders.
Handle buyer/customer messages and provide skilled responses.
Manage returns, refunds, exchanges, cancellations, and customer complaints.
Monitor account health, seller performance, feedback, reviews, and policy notifications.
Coordinate with the production and shipping teams for order fulfillment.
Monitor inventory and update stock quantities.
Track shipments and resolve delivery-related issues with courier partners.
Handle Amazon/eBay cases,



claims, disputes, and customer service issues.
Monitor product pricing and competitors.
Assist with promotions, discounts, coupons, and advertising campaigns.
Monitor Amazon PPC and eBay promotional activities.
Analyze sales, traffic, conversion, and advertising performance.
Prepare regular reports for sales, orders, inventory, returns, and advertising.
Identify prospects to improve product rankings and increase sales.
Maintain accurate records of Amazon and eBay transactions.

Required Skills

📌 E Commerce Executive Mumbai
🏢 NB Enterprises
📍 Mumbai