Responsibilities
Lead and oversee end-to-end milestone-based billing and contract management activities.
Ensure timely and accurate invoice generation in line with contractual milestones and billing schedules.
Review and approve billing transactions, reconciliations, and exception resolutions.
Manage contract lifecycle activities, including contract setup, amendments, renewals, and terminations.
Ensure compliance with contract terms, revenue recognition requirements, and accounting standards.
Monitor customer and contract master data accuracy and governance.
Drive resolution of billing, Project managers queries, and escalations.
Coordinate with Finance, Project Management, Operations, and client stakeholders.
Monitor team performance, productivity, SLA adherence, and quality metrics.
Support month-end, quarter-end, and year-end close activities.
Review and analyse billing, revenue, and contract-related reports and KPIs.
Ensure compliance with internal controls, audit requirements, SOPs, and risk management policies.
Identify process improvement, automation,



and standardization prospects.
Provide coaching, training, and performance management support to team members.
Act as the primary point of contact for client communications, governance calls, and service delivery reviews.
Drive continuous improvement initiatives to enhance operational efficiency, accuracy, and client satisfaction.

Functional & Technical skills
Billing milestone tracking and invoice Review
Billing validations and exception handling
Understanding of billing schedules and triggers
Contract setup, maintenance, and updates
Review of contract terms, SOWs, and amendments
Customer and contract master data maintenance
Understanding of end-to-end O2C/P2C processes
Awareness of finance and project operation dependencies
Advanced skills in Excel, reporting, KPI tracking, and process improvement initiatives.

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Required Technical skills
Extensive exper

📌 C Senior Bengaluru (India)
🏢 EY
📍 India