Responsible for ensuring smooth F&B; operations, excellent guest service, and adherence to hotel service, hygiene, and operational standards.
Key Responsibilities
Assist in the smooth operation of the assigned restaurant/outlet.
Provide professional and friendly service to guests.
Take orders, serve food and beverages, and ensure guest satisfaction.
Maintain cleanliness, grooming, and hygiene standards.
Coordinate with the Kitchen and other departments for smooth service.
Ensure proper mise-en-place and outlet readiness.
Handle guest requests and complaints professionally.
Assist with billing, POS operations, and cash handling.
Support upselling and achievement of F&B; revenue targets.
Monitor stock, equipment, and serviceware and report shortages or damages.
Follow hotel SOPs, food safety, and workplace safety standards.
Assist supervisors in daily briefings and team activities.
Qualifications
Diploma/Degree in Hotel Management or Hospitality Management.
1–3 years of relevant F&B; experience preferred.
Key Skills
Valuable communication and guest-handling skills
Positive attitude and team spirit
Valuable grooming and presentation
Basic knowledge of F&B; service
Ability to work under pressure
Willingness to work shifts, weekends, and holidays
Perks:
Food provided
Ability to commute/relocate:
Thiruvananthapuram, Kerala: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
How many years of F&B; service experience do you have?