We are looking for a welcoming front desk representative to handle all receptionists and clerical duties at our main entrance's front desk. You are the company's "face" to all visitors, and responsible for our first impression. The ideal candidate has a friendly, crafted demeanour while also being sharp and disciplined. It is key that you can handle complaints and provide reliable information. It is also critical to take a customer-centric approach. The goal is to make our guests and visitors feel welcome and appreciated while they are on our property.
Responsibilities
reporting to management and assisting with administrative tasks
answering phone calls and forwarding calls to respective departments
scheduling and confirming appointments, meetings and events
greeting and assisting visitors in a qualified and friendly manner
handling enquiries and sorting mail
copying, scanning and filing documents
keeping track of office supplies and placing orders for replacements
skilled qualifications
bachelor's degree in hospitality and hotel administration to a related course
1+ years of front desk experience in the hospitality industry preferred
excellent written and verbal communication skills
working knowledge of computer software, such as word processors, spreadsheets and presentation tools