Role & responsibilities
Manage day-to-day operations of e-commerce marketplaces such as Amazon, Flipkart, Meesho, Myntra, Nykaa and other online platforms.
Manage product listings, including titles, descriptions, images, keywords, pricing, attributes and product content.
Monitor inventory and stock availability across marketplaces and coordinate with the warehouse team for replenishment.
Track orders, cancellations, returns, refunds and RTOs and resolve operational issues.
Coordinate with warehouse, logistics and customer support teams to ensure timely order processing and dispatch.
Monitor sales performance, revenue, orders, conversion rate, stock levels and marketplace KPIs.
Prepare daily/weekly/monthly e-commerce MIS reports using Advanced Excel/Google Sheets.
Manage pricing, offers, discounts, deals and promotions across marketplaces.
Coordinate with marketplace account managers and raise/resolve seller support tickets and operational issues.
Monitor product ratings, reviews and customer feedback and coordinate internally for issue resolution.




Ensure marketplace catalogue accuracy and content compliance.
Track settlements, deductions, commissions, marketplace fees and payment discrepancies and coordinate with accounts for reconciliation.
Monitor POs, invoices, dispatches and marketplace claims.
Analyze competitor pricing, product positioning and marketplace trends.
Support current product launches and ensure timely listing/activation across all marketplaces.
Identify prospects to improve sales, visibility, ranking and product performance.
Maintain and update e-commerce dashboards and performance trackers.

Preferred candidate profile

E-commerce Operations | FMCG | Marketplace Management | Amazon | Flipkart | Meesho | FirstCry | Nykaa | Product Listing | Catalogue Management | Inventory Management | Order Management | Returns & RTO | Marketplace Reconciliation | Settlement | MIS Reporting | Advanced Excel | VLOOKUP | XLOOKUP | P

📌 E Commerce Executive Gurugram
🏢 Itaga Avenue Private
📍 Gurugram