Madhuban Toyota is looking for a customer-focused and organized Delivery In-Charge to manage the complete vehicle delivery process and ensure a smooth, memorable experience for every customer.
Key Responsibilities
Coordinate and manage vehicle deliveries as per the scheduled timelines.
Ensure vehicles are clean, ready, and properly inspected before delivery.
Coordinate with Sales, Service, Accessories, Insurance, Finance and RTO teams for timely delivery.
Verify all vehicle and customer documents before handover.
Conduct vehicle handover and explain basic vehicle features, controls and functions to customers.
Ensure all promised accessories, documents and items are handed over correctly.
Maintain accurate delivery records and reports.
Coordinate delivery appointments with customers and sales consultants.
Handle customer queries during the delivery process professionally.
Ensure customer satisfaction and follow dealership delivery standards and processes.
Support the Sales team in creating a positive customer delivery experience.
Candidate Profile
Experience: 3–5 years in Automobile Dealership / Sales / Vehicle Delivery.
Valuable knowledge of cars and basic automobile features.
Excellent communication and customer-handling skills.
Positive coordination and time-management skills.
Presentable, confident and customer-oriented.
Ability to work in a fast-paced dealership workplace.
Automobile industry experience preferred.
Pay: ₹18,000.00 - ₹26,000.00 per month
Benefits:
Food provided
Provident Fund
Work Location: In person
📌 Delivery In Charge Kurla
🏢 Madhuban Toyota
📍 Kurla
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