Roles and Responsibilities
Supervise day-to-day branch activities, ensure smooth deposit, withdrawal, loan and member-service operations
Handle member queries, grievances, account-related requests and service issues
Promote and manage FD/RD/deposit schemes, monitor deposit mobilization and renewals
Process loan applications, verify documents, coordinate appraisal/sanction/disbursement and monitor repayments
Follow up on overdue loans, coordinate recovery activities and monitor delinquent accounts
Allocate work, monitor junior executives/clerical staff and review daily performance
Verify transactions, cash balances, vouchers, receipts and day-end reports
Ensure branch operations follow cooperative-society rules, bylaws, internal policies and audit requirements
Coordinate statutory/internal audits and provide required records and explanations
Prepare daily/monthly reports covering deposits, loans, collections,



business growth and branch performance
Identify prospective members, increase deposits and loans, and support branch/business targets
Identify irregular transactions, documentation gaps, overdue accounts and operational risks
Report branch performance and significant issues to the Branch Manager/General Manager/senior management
Resolve escalated complaints and ensure timely service to members

Preferred candidate profile
Candidates from other than Tamil Nadu state is preferred.
Robust communication skills with ability to present complex data insights effectively.
Excellent interpersonal skills with ability to build robust relationships with customers and colleagues alike.
Proven leadership skills with experience managing teams towards achieving goals.

📌 Senior Executive Chennai (India)
🏢 Thiruvalluvar Transport Corporation Employees Cooperative Credit Society
📍 India