Key Responsibilities:
Make outbound calls to prospective customers and explain products/services.
Handle inbound queries and provide accurate information.
Maintain records of calls and customer details in CRM.
Follow up with leads to ensure conversion.
Achieve daily/weekly call and sales targets.
Build and maintain positive relationships with clients.
Escalate complex queries to the appropriate department.
Requirements:
Solid communication skills in [English/Hindi/regional language].
Basic computer knowledge and ability to work with MS Office/CRM tools.
Persuasive, confident, and customer-focused attitude.
Ability to work under pressure and meet targets.
Prior experience in tele calling or customer service preferred.