Job Description Telecaller / Front Office Executive

Organization: Sri Ram Hospitals – Orthopaedics
Position: Telecaller / Front Office Executive
Gender: Female
Experience: 0–1 year
Employment Type: Full time
Location: Hyderabad

About Sri Ram Hospitals – Orthopaedics

Sri Ram Hospitals – Orthopaedics is committed to providing quality, patient-focused orthopaedic care with professional service and a welcoming setting for patients and their families.

Job Summary

We are looking for a female Telecaller / Front Office Executive who will be responsible for handling patient calls, appointments, front-office coordination, and patient communication. The ideal candidate should have excellent communication skills, a pleasant personality, and a patient-friendly approach.

Key Responsibilities

Telecalling & Patient Coordination
Handle incoming and outgoing patient calls professionally.
Respond to patient enquiries regarding consultations, appointments, doctors, timings, and hospital services.
Make follow-up calls to patients regarding appointments, consultations,



and treatment.
Coordinate appointment bookings, confirmations, rescheduling, and cancellations.
Maintain proper records of patient calls and follow-ups.
Communicate with patients courteously and provide accurate information.

Front Office Responsibilities
Greet and assist patients and attendants visiting the hospital.
Manage patient registration and basic front-desk activities.
Coordinate with doctors, nursing staff, billing, and other departments.
Guide patients to the appropriate department/doctor.
Maintain patient-related records and ensure accurate data entry.
Handle front-office queries and resolve routine patient concerns professionally.
Ensure the reception area is organized and patient-friendly.

Required Skills
Excellent verbal communication skills in English and Telugu.
Hindi communication will be an added advantage.
Positive interpersonal and customer-service skills.
Plea

📌 Walk In Telecaller Hyderabad
🏢 SRI RAM HOSPITAL
📍 Hyderabad