To carry out vehicle diagnosis, repair, maintenance, and technical troubleshooting as per manufacturer standards while ensuring quality and customer satisfaction.
Key Responsibilities
Perform scheduled maintenance and general repairs on vehicles.
Diagnose mechanical, electrical, and electronic vehicle-related problems.
Identify the root cause of technical issues using appropriate diagnostic tools and equipment.
Carry out complex repairs and troubleshooting beyond the scope of Level 1 technicians.
Follow manufacturer-recommended repair procedures and technical guidelines.
Use diagnostic scanners and special tools effectively.
Inspect vehicles and ensure all identified issues are properly rectified.
Conduct quality checks after completing repairs.
Support Level 1 technicians in resolving technical issues and guide them when required.
Escalate complicated technical problems to the Service Manager or Technical Team.
Maintain proper documentation of repair and diagnostic activities.
Ensure tools, equipment, and work areas are maintained properly.
Follow all safety, quality, and workshop procedures.
Complete assigned jobs within the expected time and maintain productivity standards.
Stay updated on current vehicle technologies, technical updates, and repair procedures.
Required Skills & Competencies
Positive knowledge of automobile mechanical and electrical systems.
Solid diagnostic and troubleshooting skills.
Ability to use vehicle diagnostic equipment and special tools.
Good understanding of repair procedures and service standards.
Ability to work independently and as part of a team.
Good attention to detail and problem-solving ability.
Commitment to quality and customer satisfaction.
Qualification & Experience
ITI / Diploma in Automobile or Mechanical Engineering preferred.
Relevant experience in an automobile service workshop.
Experience in vehicle diagnosis and advanced repairs will be an added advantage