Job Description – Telesales Team Leader

Company( Client) : IndiaMART

Role: Telesales Team Leader

Location: Gachibowli

Experience: 2–5 Years

Department: Sales / Inside Sales

Job Summary

We are looking for a agile and result-oriented Telesales Team Leader to manage and guide a team of telesales executives. The candidate will be responsible for driving sales performance, achieving targets, coaching team members, and ensuring high customer satisfaction.

Key Responsibilities
Lead and manage a team of telesales executives.
Monitor daily calling activities and sales performance.
Achieve team sales targets.
Train, motivate, and mentor team members.
Handle escalations and resolve customer concerns effectively.
Maintain call quality and ensure process compliance.




Conduct performance reviews and feedback sessions.
Improve conversion rates through sales strategies and team support.

Required Skills
Solid communication and leadership skills.
Experience in telesales, inside sales, or customer handling.
Target-driven and performance-oriented mindset.
Positive knowledge of CRM tools and MS Excel.
Ability to manage pressure and handle team targets.
Robust problem-solving and people management skills.

Eligibility
Graduation in any discipline(Mandate)
1+ years of experience as a sales Team Lead(On paper)*
Prior team handling experience preferred*.

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