Front Desk & Reception
Greet and assist visitors in a skilled and courteous manner.
Manage the reception area and ensure it is clean and presentable.
Maintain visitor records and coordinate visitor access.
Telephone & Call Handling
Answer, screen, and forward incoming calls promptly and professionally.
Take accurate messages and relay them to the concerned employees.
Handle general inquiries and provide appropriate information to callers.
Coordinate conference calls and maintain telephone directories as required.
Administrative Support
Handle incoming and outgoing courier, mail, and deliveries.
Maintain office records, files, and documentation.
Schedule meeting rooms and coordinate meetings.
Assist in preparing reports, letters, and other administrative documents.
Support day-to-day office administration and coordination activities.
Office Administration
Monitor and maintain office supplies and stationery inventory.
Coordinate with vendors for housekeeping, maintenance, and office requirements.
Ensure office equipment is functioning properly and coordinate repairs when required.
Assist HR and other departments with administrative tasks as assigned.
Required Qualifications
Graduate in any discipline.
1–3 years of experience in reception or office administration.
Proficiency in MS Office (Word, Excel, Outlook).
Positive verbal and written communication skills.
Skilled appearance and positive attitude.
Strong organizational and multitasking abilities.
Preferred Skills
Excellent telephone etiquette.
Customer service orientation.
Time management and coordination skills.
Ability to maintain confidentiality.
Attention to detail and problem-solving ability.