The Store Manager is responsible for meeting store sales targets by leading, training, and motivating the sales team, while ensuring an exceptional customer experience for every guest. The role includes full responsibility for store operations, staff management, inventory control, visual merchandising, and adherence to company policies and statutory requirements.
Key Responsibilities
Sales & Business Performance
Meet and exceed store sales targets by training, engaging, and mentoring the sales team.
Participate in sales discussions and daily calls to propose and implement new ideas to improve store sales.
Analyse daily, weekly, and monthly sales data, identify trends, and guide the team on actions to improve performance.
Work with Store Manager to design and execute store-based strategies and breakthrough initiatives.
Customer Experience & Service
Ensure high levels of customer connect and satisfaction through personalised service and active floor presence.
Work along with the team on the sales floor to ensure each customer has a great shopping experience.
Handle and resolve customer complaints and queries professionally, with clear judgement on when to escalate to Store Manager.
Build awareness among staff and customers about ongoing promotions, discounts, and key collections.
People Management & Leadership
Lead, coach, and develop the store team, ensuring alignment with company values and performance expectations.
Maintain staff grooming, discipline, and presentation standards in line with brand guidelines.
Track individual and team performance, provide regular feedback, and support underperforming staff with action plans.
Conduct performance appraisals and set transparent individual targets for the store team.
Keep the team engaged during non-rush hours through ac
📌 Assistant Store Manager Bengaluru
🏢 Meena Bazaar
📍 Bengaluru
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