A strategic and people leader and a large team, the Ops Manager of Amazon INFC is empowered with complete operations responsibility for Outbound/FCD/ Changeops or IB. She/he create Building level cost efficiencies at a Six sigma level deliverables, coupled with driving Regional/National level key Brilliant Basics Initiatives
Responsibilities
Ensure a safe work setting for all associates
Lead and supervise a team of Area Managers, TL's as Direct reportees supported by PAs and Associates in Outbound Operations
Responsible for the overall Safety, Quality, Productivity and Delivery performance of Outbound Operations
Strategic planning and forecasting; appraise performance; resolve problems; and address staffing needs
Review the work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives.
Ensuring Building heath and inventory metrics with best in class quality metrics
Ensure BM rates and OP2 throughput deliverables
Interfacing well with other OM's. Taking up cross functionally the adoption of best practices.
Proactively identify and lead process improvement initiatives
Learn and understand the system interventions for order processing. Apprise teams down the line of current process implementation and control measures required.
Lead ART (Annual Sale) events from capacity planning perspective and prepare Man, Material , Machine in its perspectives.
Carryout machine (resources) planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams.
Ensure best practices in people management and accountable for FC's compliance, Connections and scorecards.
Manage People and team development
Understand Flex levers , take up current Amazon technicalities associated with the role's requirements and Amazon ERP systems.
Create leaders and talent pipeline.