Role & responsibilities
Console Risk-Awareness: Understands the blast radius of a wrong command on live infrastructure.
Technical Proficiency: Comfortable across Cisco, Juniper, and Linux environments.
Communication: Explicit, calm, and accurate when guiding field technicians remotely under time pressure.
Documentation: Highly organized, with excellent attention to detail in record-keeping.
Problem-Solving: Effective at isolating faults across physical and logical layers.
Adaptability: Comfortable working 24x7 NOC shifts and changing priorities.
Preferred candidate profile
BGP/OSPF experience in multi-ISP/peering settings; exposure to fibre/OTDR testing concepts.
Scripting/automation experience (Python, Bash); CCNA/CCNP, JNCIA/JNCIS, or Linux (RHCSA) certification.