This position provides a high level of client services by helping the client settle into a current location and ensuring excellent customer service to the client.
Job Responsibilities
Developing and maintaining robust working relationships with internal and external clients
Make initial contact with the recent assignee within the required timeline
Do a preview trip of sample houses, schools, hospitals, etc. for the client prior to showing them to the Assignee
Set an appointment with the client to initiate the services, and meet the client in a timely manner to understand the requirement of his/her needs
Ensure requisition form for property search giving details of the kind of property required is sent to the Real Estate team
Take the assignee on a home search based on the requirements given in the NAQ
Communicate the scope of assignment and reiterate service delivery approach to the assignee in the process managing expectations.
Interact with realtors to fix an appointment with them to show the Assignee the property,
based on the listings given by the Real Estate team / Realtors.
Once the client makes his/her decision about the property, interact with the realtor to ensure appropriate repairs and painting to be done prior to the Assignee’s move in
Interact with Realtors, Account Managers, Relocation Managers and the property owners and the HR to ensure optimum commercial and lease negotiations in the favor of the account.
Follow up lease signing, check disbursement, registrations and property hand over.
Collect relevant property documents by coordinating with the realtor/landlord
Conduct lease negotiations with the landlord and understand the terms and conditions stated
Ensure lease agreement is prepared according to the specifications using the standard company lease draft and also according to the specifications of the landlord
Ensure two copies of the lease are printed on stamp paper, signed by the as