FactSet creates adaptable, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.

At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.

Your Team's Impact

The Global Sales Support team is looking for a Sales Support Specialistto support our sales representatives in the field. This person will manage a variety of tasks through processes and systems to help improve the productivity of our client-facing sales team. This significant position contributes to the quality of customer service and the achievement of sales targets.

What You'll Do
Work directly with clients and sales teams to execute access requests




Work with the Billing Department to investigate inquiries related to client subscriptions, product access, and invoices
Manage large invoice restructures due to contract negotiations and/or client mergers and acquisitions
Help with execution and documentation of client contracts
Support the Revenue Operations team with strategic projects that benefit the sales organization
Help promote new features and best practices within FactSet’s IS tools

What We're Looking For
Minimum of 2 years experience in a customer service/client-facing role
Any graduation or post graduation degree
Results oriented with the ability to complete assignments in a timely manner
Ability to handle multiple priorities
High degree of attention to detail
Robust organization skills
Enthusiasm, desire, and a strong sense of initiative
Strong communication and interpersonal skills
Prior experience w

📌 Sales Support Specialist Mumbai (India)
🏢 FactSet Research Systems
📍 India