16 Jun 2026

Business Unit:Pratap Mahal, Ajmer - IHCL SeleQtions

Department:Front Office

Job requisition ID:16338

Description:
About IHCL- Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asia's largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces.- Careers at IHCL- At IHCL, we believe our employees are our greatest asset. We are committed to fostering a energetic work setting that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career prospects with us and be a part of a vibrant team that values passion, excellence, and diversity.- Job Objective- To ensure the smooth and efficient operation of the Front Office department and Co-ordination with various other departments in order to ensure personalized, prompt and flawless service to all guests.



The position will also act a as a One Point Contact for all the in-house guests, in-case of guest requests, complaints or any other feedback.- Essential Job Tasks- '*Develops and Sustains productive customer relationships, actively seeking information to understand and address guests' needs.- Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.
Reviews arrival list every day and ensures guest preferences of repeat guests, VIPs, Inner-circle and Chambers members are communicated and delivered by the concerned departments.
Areas of ResponsibilityPlanning
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Assists the Front Office Manager in implementing the annual plan using the TBEM framework, linking the department’s objectives and overall strategy.

Financials
Ensures daily perform

📌 Duty Manager Ajmer (India)
🏢 IHCL
📍 India