Key Responsibilities:
Source freight from U.S.based shippers and assign appropriate carriers.
Conduct outbound calls to shippers and carriers to negotiate rates and secure loads.
Build and maintain long-term relationships with clients and carriers, ensuring high service satisfaction.
Monitor shipments proactively and resolve any delivery or service issues promptly.
Maintain accurate records and documentation, updating internal systems consistently.
Achieve and exceed performance, productivity, and revenue targets.
Qualifications:
Proven experience in freight brokerage, transportation, or logistics coordination is preferred.
Robust negotiation, communication, and relationship management skills.
Ability to work in a rapid-paced, target-driven workplace.
Knowledge of U.S. freight operations, DOT regulations, and carrier management is a plus.
Highly organized with strong attention to detail and problem-solving capabilities.