Qualifications, and Job Description
Graduate
Valuable Communication skills
The Tele-counselor will be responsible for engaging with potential students via phone to provide program information
Interaction: Conduct inbound and outbound calls, answer inquiries, and provide information or support.
Needs assessment: Listen to Student concerns and assess their needs to provide personalized advice and solutions.
Guidance and support: Offer expert advice on a range of topics, such as academic programs, career paths, or personal challenges.
Record keeping: Maintain detailed and accurate records of interactions.
Follow-up: Conduct follow-up calls to ensure client satisfaction