Job Detail:
Location: Bengaluru, KA, India
Ref: REF5731U
Job Function: Supply Chain

Duties:
Lead and manage a central team of Logistics Analysts.
Coordinate with regional service teams to ensure timely and accurate execution of quarterly cycle counts across all SOS locations.
Collaborate with regional logistics & Supply Chain teams to understand and resolve system-related issues (e.g., UPS EDI failures, SVMX-SAP synchronization issues).
Document end-to-end processes for error resolution to establish standard operating procedures.
Drive system enhancements and optimize processes as part of preventive action initiatives.
Collect and analyze data on EDI issues and conduct root cause analysis for recurring problems.
Manage the team's work queue, allocate resources based on capacity, and oversee performance management activities.
Develop a capable central team to support the Global Supply Chain in addressing data inconsistencies and transaction failures in SAP/SVMX.
Support master data management across SAP and related systems within the global supply chain.





Qualifications:
Technical Knowledge and Skills:
Knowledge:
Bachelor’s degree in a relevant field or higher. (Bachelor’s in engineering preferred)
Ideally possessing a relevant qualified qualification and/or suitable background experience in inventory & logistics management / data analytics
Computer literacy, competency in use of all programs within MS Office Suite and aptitude for learning specialized software programs
Knowledge of SAP system is must
Language skills in English required

Experience:
Minimum 5 years of experience in supply chain or operations roles, with a focus on system reconciliation and error resolution
Experience in working with SAP and analyzing operational data
Exposure to cross-system integrations, especially SAP-EDI connections

Competencies and Abilities:
Solid leadership and team management skills
Must be decisive, driven and conscientious an

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