In this role, you will be expected to achieve the following key results:
Resolve Technical Roadblocks: Assist users specifically stuck at document upload, verification, or payment stages.
Convert Approved Users: Convince eligible and approved users to proceed with the next steps by explaining status, perks, and timelines.
Manage Objections: Handle customer hesitations professionally to build trust and reduce drop-offs.
Maintain Communication Standards: Ensure polite and empathetic communication throughout the user interaction.
Data Discipline: Accurately update call outcomes in CRM or tracking sheets to ensure process transparency.
Share Growth Insights: Provide feedback on common user objections or funnel drop-offs to help improve the product.
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Telesales Executive Malad
🏢 LenDenClub
📍 Malad
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