Company: Suvich - Talk with Astrologers
Location: Zirakpur, Punjab
Salary: ₹10,000 - ₹20,000 per month
Experience: Minimum 1 Year
Job Type: Full-time
Job Summary
Responsibilities:
Resolve customer complaints and provide timely solutions.
Assist users with app-related issues, payments, recharge queries, and account concerns.
Coordinate with astrologers and internal teams when required.
Maintain accurate records of customer interactions.
Follow up with customers to ensure issue resolution.
Escalate complex issues to the concerned department.
Maintain a professional and customer-friendly approach at all times.
Requirements:
Minimum 1 year of experience in Customer Support, Customer Service, Telecalling, or BPO.
Good communication skills in Hindi and basic English.
Comfortable using smartphones,
mobile apps, and CRM tools.
Ability to handle customer complaints patiently and professionally.
Robust problem-solving and interpersonal skills.
Preferred Skills
Experience in app-based customer support.
Knowledge of WhatsApp Business and Google Sheets.
Ability to manage multiple customer conversations simultaneously.
Benefits:
Market-market-competitive salary package.
Performance-based incentives.
Growth opportunities opportunities.
Friendly and supportive work environment.
Schedule
Day Shift
Full time
Work Location
Zirakpur, Punjab
Pay: ₹9,767.92 - ₹20,000.00 per month
Work Location: In person
📌 Customer Care Executive Zirakpur (India)
🏢 Techzuke online Services Private
📍 India
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