Core Responsibilities
Client Outreach:
Make outbound calls to potential clients seeking visa services.
Information Sharing:
Explain visa procedures, documentation requirements, and timelines clearly.
Lead Conversion:
Persuade and guide clients to avail visa counselling and processing services.
Follow-ups:
Record Keeping:
Skills & Competencies
Robust communication and persuasive skills.
Basic knowledge of visa processes and immigration rules.
Customer service orientation with patience and empathy.
Ability to handle objections and resolve queries effectively.
Positive organizational and multitasking abilities.
Daily Activities
Call prospective clients to introduce visa services.
Schedule appointments with counsellors or team leaders.
Track client interest and update CRM systems.
Report daily call outcomes to supervisors.