Job description:
Backhand support to laboratory
Cold Calling
Handle incoming calls addressing customer inquiries, concerns, and complaints.
Working ERP (LIMS) and update the ERP (LIMS) as per requirement and supporting team for testing activity.
Maintain accurate records of customer interactions in the database.
Follow up with leads and existing customers to ensure customer satisfaction.
PI submission/Report submission/Tax invoice submission
Payment follow-up
Qualities required:
Go-getter/ Aggressive I Hardcore sales person
Positive attitude (Willingness to put in extra efforts in terms of time. Thirst for self-
improvement)
Focused with Explicit Vision
Excellent communication skills (especially in English)
Product knowledge (Training provided)
Negotiation skills
Computer knowledge
Commercial knowledge