Education and Qualifications:
Experience in finance, accounting, collections or any other Accounts Receivables department
Experience required:
2 or more years of directly related experience, preferably in credit/collections
Qualified Skills and Knowledge:
Requires knowledge of basic accounting principles and has excellent knowledge of cash collection processes and risk analysis practices.
Excellent credit skills required in areas such as insurance, letters of credit, financing, and legal setting.
Strong problem solving, interpersonal, and financial analysis skills- Goal oriented, motivated self-starter, with excellent organizational skills and the ability to handle multiple tasks.
Excellent communication skills to perform calls and negotiation with customers
Excellent written, and presentation skills with the ability to deal tactfully, confidently, and ethically with both internal and external customers.- Robust PC skills with proficiency in Excel and experience with other Microsoft Office products: Word, PowerPoint, Outlook, Access
Knowledge of SAP A/R, SalesForce systems highly desirable.
Fluent English necessary. Knowledge of 1+ other languages is a plus:
Green belt Certification is a plus.
Key Areas of Responsibility and Roles:
Responsible for all collections activities on 1 or more portfolios of customers. Activities include establishing and maintaining contact with customers (may include travel) concerning open invoices, looking at payment trends and history, timely escalation and/or resolution of disputes and timely escalation of collection issues to the business
Responsible for the accurate cash receipts forecast on the assigned portfolio(s) on a monthly basis
Responsible for ensuring collection and forecast metrics are achieved on the assigned portfolio(s)
Analysis of financial information and/or any other relevant information of assigned customers in order to assess credit risk and make necessary