Roles & Responsibilities:
Greet and welcome guests as they arrive at the front desk.
Answer, screen, and forward incoming phone calls.
Handle guest check-ins and check-outs efficiently.
Manage room reservations and cancellations.
Address and resolve guest inquiries and issues.
Maintain a tidy and presentable front desk area.
Assist with administrative tasks such as filing, data entry, and managing correspondence.
Coordinate with other departments to ensure guest needs are met.

Keys & Skills:
High school diploma or equivalent.
Previous experience in a customer service or hospitality role is preferred.
Solid communication and interpersonal skills.
Ability to multitask and handle high-pressure situations.




Proficient in Microsoft Office Suite.
Qualified appearance and demeanor.
Strong problem-solving skills.

Job Types: Full time, Permanent, Fresher

Pay: ₹8,086.00 - ₹20,485.27 per month

Benefits:
Food provided
Paid sick time
Paid time off
Provident Fund

Ability to commute/relocate:
Bellandur, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (preferred)

Experience:
Hotel: 2 years (preferred)

Language:
English (preferred)

Work Location: In person

📌 Front Office Associate Bellandur
🏢 Icon Hotels
📍 Bellandur