Responsibilities:
Agency Visits and Indent Review: Visit agency points daily to review indents and ensure accuracy and timeliness.
Relationship Building: Address issues such as distribution delays, paper delivery problems, and changes in agency management to maintain robust relationships with agents.
Subscription Renewals: Renew subscriptions expiring within the next 30 days, aiming for a renewal rate of over 60%.
New Subscription Bookings:Book new subscriptions as per target, with a goal of 25 copies.
Implementation: Implement copies promoted by Sales Promoters (SPs) and manage newly booked subscriptions.
Collections Follow-Up: Regularly follow up with agencies to ensure timely collection of dues. Ensure all outstanding dues are collected promptly.
Retention Calls: Address complaints from readers received via WhatsApp or Call Centre and provide updates on actions taken.
ABC Compliance: Collect required documents such as indent change letters, unsold confirmation letters, bill acknowledgments,



and payment confirmation letters to ensure compliance with Audit Bureau of Circulations (ABC) standards.
Review and Adjustment: Review agency deposits and adjust for any shortfalls.
Agency Initiation: Start recent agencies where necessary to expand reach.

QUALIFICATIONS:
Intermediate/Bachelor Degree in Business Administration, Marketing, or a related field.
Fresher /Proven experience in sales, customer service, or business development.
Robust relationship-building and problem-solving skills.
Ability to manage multiple tasks and meet targets consistently.
Excellent communication and interpersonal skills.
Knowledge of industry compliance standards (ABC) is a plus.

Pay: ₹26,000.00 - ₹30,000.00 per month

Benefits:
Flexible schedule
Provident Fund

Work Location: In person

📌 Service Representative Malkajgiri
🏢 HCFMS
📍 Malkajgiri