Job Summary:
We are seeking a Student Admission Counsellor to guide prospective students through the admission process. The role involves handling inbound and outbound calls, counselling students regarding courses, addressing queries, and assisting them with enrollment.
Key Responsibilities:
Contact prospective students through calls and follow-ups
Counsel students on available courses, eligibility, and admission procedures
Convert inquiries into admissions through effective communication
Handle student queries and provide accurate information
Maintain records of leads, follow-ups, and admissions
Coordinate with internal teams to ensure a smooth admission process
Achieve admission and conversion targets
Requirements:
Minimum 1 year of experience in admission counselling, education sales, telesales, or voice process
Excellent verbal communication and interpersonal skills
Solid persuasion and counselling abilities
Basic computer and CRM knowledge
Ability to work in a target-driven workplace