Clienteling: Building and maintaining long-term, profitable relationships with key clients, offering personalized shopping experiences and private viewings.Data Management: Utilizing CRM software to analyze customer behavior, log purchase histories, and segment markets for targeted product launches.Grievance Handling: Resolving high-priority customer complaints efficiently, such as managing after-sales repair, resizing, or certification inquiries.Sales Enablement: Upselling and cross-selling by keeping clients updated on current arrivals, festive collections, and bespoke designs.
Pay: ₹25,000.00 - ₹30,000.00 per month
Advantages:
Paid sick time
Provident Fund
Application Question(s):
How many years of experience
Experience:
Customer relationship management: 1 year (preferred)