IT Support Engineer (Hardware, Networks & Azure)
Shift: 5:30 PM - 2:30 AM IST (US Support Hours)_

Job Summary

We are looking for an IT Support Engineer to support end-user devices, network infrastructure, and basic Microsoft Azure administration. This is a client-facing role supporting US-based customers, making robust.

English communication skills essential.

Key Responsibilities
Hardware:Troubleshoot and fix laptops, desktops, printers, and peripheral issues.
Networking: Set up and maintain local networks (routers, switches, firewalls, DNS, DHCP, Wi-Fi).
Azure Cloud: Assist with basic tasks like user management (Entra ID/Azure AD) and monitoring.

Requirements:
2+ years of experience in IT hardware and network troubleshooting.
A solid, fundamental understanding of Microsoft Azure.




Excellent verbal and written English (US client-facing experience is a major plus).
Flexibility to work in shifts aligning with US time zones.

Pay: ₹400,000.00 - ₹600,000.00 per year

Advantages:
Health insurance
Leave encashment
Paid sick time
Paid time off
Provident Fund

Application Question(s):
Where do you reside?

Experience:
IT hardware and Network Troubleshooting: 3 years (preferred)

Location:
Malad, Mumbai, Maharashtra (preferred)

Shift availability:
Night Shift (required)
Overnight Shift (required)

Work Location: In person

📌 It Support Engineer Malad
🏢 Jainco Consulting India Private
📍 Malad