Guest Experience & Service Quality
Ensure personalized and attentive service is delivered to all guests.
Handle guest complaints, special requests, and feedback promptly and professionally.
Maintain service standards as per SOPs (greeting, seating, order taking, table checks, billing, farewell).
Monitor table turnover time and optimize seating to reduce waiting time
Floor Operations Management
Oversee daily floor operations during the shift, ensuring smooth coordination between service and kitchen teams.
Allocate tables, manage reservations, and ensure proper table set-up and cleanliness.
Conduct pre-shift briefings for staff on menu changes, promotions, and service guidelines.
Supervise food running, order delivery,
and check dish presentation before serving.
Sales & Upselling
Do upselling of menu items, beverages, and promotions.
Inventory & Cost Control
Monitor breakages, wastage, and stock of service equipment.
Assist in monthly stock taking of cutlery, crockery, and restaurant supplies.
Ensure mínimal pilferage and enforce cost-control measures.
Pay: ₹22,000.00 - ₹28,000.00 per month
Perks:
Food provided
Paid sick time
Paid time off
Provident Fund