We are looking for a friendly and confident Telecaller to communicate with students and parents, provide information about our computer courses, and schedule counseling or demo sessions. This is a non-target-based role focused on customer support and student guidance.
Key Responsibilities
Call prospective students and respond to inquiries.
Explain computer courses, fees, batches, and course benefits.
Follow up with interested students and parents.
Schedule counseling sessions and demo classes.
Maintain accurate call records and student data.
Handle WhatsApp and phone inquiries professionally.
Coordinate with the academic team regarding admissions and batch timings.
Provide excellent customer service and build positive relationships with students.
Required Skills:
Good communication skills in English, Hindi, or the local language.
Polite, confident, and customer-friendly attitude.
Good listening and follow-up skills.
Ability to maintain records accurately.
Team player with a positive approach.